Operational Excellence & Organizational Transformation Services
Partnering and Coaching Senior Leadership on a Journey
A journey of a thousand miles begins with one step. We use Toyota’s unique approach to develop an organization’s continuous improvement mindset and improve performance across a wide range of industries including but not limited to healthcare, education, manufacturing, construction, etc.
Driving Performance Improvements and Operational Excellence
- Develop/Refine your organization’s Operational Excellence (Op Ex) Framework – integrating values, key processes, and management routines
- Develop/Refine an Op Ex curriculum
- Develop Hoshin Kanri – strategically linking your organization’s long-term objectives, annual priorities, and performance improvement support
- Engage sponsors in initiatives that drive results
Shifting Culture
Promote a culture of collaboration and continuous improvement
- Mentor leaders on effective communication and active listening techniques to fully understand customer expectations and front-line team member needs
- Provide teaching and coaching in leadership and improvement skills to analyze and improve performance outcomes utilizing:
- system mapping and optimization
- evidence-based standardization of work
- rapid & root cause problem-solving
- kaizen activities
- mistake proofing and 5’S’
- ergonomics management system
- visual management systems
To discuss customized workshops, consulting, presentations, or general inquiries: